A set of guidelines to help European ISPs and law enforcement agencies cooperate
on cybercrime investigations are close to being complete.

The guidelines are aimed at satisfying law enforcement's need to quickly obtain
data needed for investigations while also not unduly burdening ISPs (Internet
service providers) or threatening subscribers' right to privacy, said Alexander
Seger, head of the economic crime division for the Council of Europe.

Industry and government representatives are meeting Tuesday in Strasbourg,
France, and hope to have a final draft ready by the conference's end on Wednesday.

The guidelines will be voluntary for ISPs and law enforcement, and intended
to be a set of best practices to supplement a particular country's existing
laws against cybercrime. ISPs and police in any country will be encouraged to
use the guidelines.

ISPs often have critical information needed for cybercrime investigations,
but there are a range of concerns that come when the law comes knocking.

"The problem that many service providers and law enforcement encounter
is that such cooperation is not very well structured," Seger said. "Even
within one country, different approaches are used."

The idea is to have a more reasonable set of expectations on both sides, in
accordance with local law. One of the recommendations calls for regular training
for both sides in order to "promote a culture of cooperation rather than
confrontation," according
to a draft.

Also, law enforcement should also take into account the drain on the ISPs resources
that come with complicated requests.

The guidelines will not require service providers to monitor the content their
users are accessing, Seger said. "They certainly are not doing that,"
he said. "The issue is how to find the right balance. While we need effective
cooperation, we also need to make sure the right of users and citizens are protected."

Music and movie industry trade groups in the U.S. and Europe are pushing for
legislation that would require ISPs to monitor the content on their networks
and shut off Internet access to those sharing files under copyright without
permission. The U.K. and France are considering legislation, but activists counter
that the measures would invade people's privacy.

IDG News Service

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