| Summary | As solutions providers developing intricate systems, it's important that we not allow our customers to lose sight of the people who operate these systems,
put data in, and read the reports that come out. That's not a technical issue, but an education and training issue, likely among the fee-based services you provide. "You got the information, you got the report. Now what action are you going to take?" That's what separates a successful business from an abject failure. continue  |