Online shoppers satisfied, survey shows
Were you satisfied with your holiday shopping experience? That's the question that researcher ForeSee Results asked more than 9,000 holiday shoppers to find which retailers provide the most satisfying shopping. Retailers were graded on a 1-100 scale with 100 the most satisfied. In the results, those who shopped online gave their experience an average satisfaction rating of 90, while offline retail shopping received an average rating of 72. I guess even holiday shipping delays are preferable to the mad, chaotic rush of retail shopping on black Friday.
U.S. holiday online sales fell 3 percent
ComScore said U.S. online spending during this year's holiday season fell 3 percent, the first year-over-year drop since it began tracking e-commerce in 2001.
E-commerce sales show 'relative strength' over holidays
Amazon.com said it had its best holiday sales season ever, but tracking companies find overall online sales dropped compared to a year ago.
E-commerce has a good weekend, but remains down
Online spending was up this past weekend, but overall remains lower than last year, comScore finds.
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