Activating your iPhone 3G: What you need to know

July 14, 2008, 04:55 PM —  Macworld.com — 

No, it’s not a lot of fun standing in line for three-and-a-half hours to buy and activate an iPhone 3G. But I’m not here to recount Friday’s ordeal or pile on about the activation snags that marked the global roll-out of Apple’s latest iPhone.

Rather, I would like to talk to you—the gentle, discriminating and (as it turns out) exceedingly wise reader who decided to wait for the hoopla of the July 11 iPhone release to die down before buying your 3G phone. Even though you may not have to contend with the crowds, you’ll still have to face in-store activation for the iPhone 3G—a change from last year’s iPhone launch when you could buy the phone, take it home, and activate it at your leisure. I’d like to talk to you about how the process works—what you’ll need, what to expect, and what to do if things go as horribly wrong as they did for me on Friday.

What you’ll need

Apple sent out an e-mail earlier this week in advance of the iPhone launch detailing what you need to bring to the store. Those items include:

-- A credit card: Apple won’t let you use cash to buy an iPhone, though on at the store I was at Friday, you could use cash to pay for a gift card, which you could then turn around and use to buy a phone.
-- A social security number: I assume this is used to run a credit check, a standard practice when you sign up for a mobile phone plan.
-- A photo ID: Any drivers license, state ID card, or other government-issued form of identification will do.
-- Your current wireless account number and password: If you’re a new customer, that is.

If you’ve got a corporate account and plan to use your iPhone through that, you’ll need to go to an AT&T outlet to pick up an iPhone 3G—not an Apple Store. A few people in line with me Friday made that mistake, and it’s not fun to be re-directed to a new location after you’ve waited your turn in line.

Wondering about iPhone 3G availability at your local Apple Store? As it did last year, Apple shows the availability of each of its stores on its Web site, using a color-coded system of green and red dots to say if a store does or doesn’t have phones in stock. The page is updated after 9 p.m. each night to show next-day availability. Plan your shopping accordingly.

What to expect

So you’re at the Apple Store now—what happens then?

In my case, as soon as I entered the store, a woman was asking the people ahead of me their first names, and then introducing them to their personal store employees as they became available to help the next customer. When it was my turn, I followed an employee in a blue shirt further into the store, where he asked me what I was looking

I like it!
Post a comment
The content of this field is kept private and will not be shown publicly.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.
Resources
White Paper

Symantec Backup Exec 12 and Backup Exec System Recovery 8 deliver industry leading Windows data protection and system recovery. Download this whitepaper to find out the top reasons to upgrade and how to get continuous data protection and complete system recovery.

Webcast

Data and system loss — from a hard drive failure, malicious attack, natural disaster, or simple human error — can happen anytime. Don’t leave your business vulnerable. Make sure you have a secure recovery strategy in place. Symantec's latest backup and system recovery technology can efficiently restore critical applications, individual emails and documents and even restore your entire system in minutes in the event of a loss.

White Paper

Businesses face a growing challenge to ensure that the IT environment is properly protected. Backup Exec 12 integrates with other applications in the Symantec family of products, to complement your current data protection strategy, keep your data securely backed up and make it recoverable when you need it most.

Free stuff

Crimeware: Understanding New Attacks and Defenses
By Markus Jakobsson, Zulfikar Ramzan
Published Apr 6, 2008 by Addison-Wesley Professional. Part of the Symantec Press series.
Enter now! | Official rules | Sample chapter

Securing VoIP Networks: Threats, Vulnerabilities, and Countermeasures
By Peter Thermos, Ari Takanen
Published Aug 1, 2007 by Addison-Wesley Professional.
Enter now! | Official rules | Sample chapter

Featured Sponsor

AISO founders envisioned a Web hosting company that was environmentally friendly. While the company employed energy-efficient innovations like solar panels, its infrastructure produced unacceptable power and cooling requirements. Find out how AISO leveraged AMD technology to overcome their challenge in this case study white paper.

In this whitepaper, Scalar explores the opportunity to change the landscape with respect to mission critical databases built around Oracle. Leveraging technologies such as Linux, high-end commodity processing power and Oracle RAC technology to architect, design, build and maintain database infrastructure that delivers maximum availability, reliability and performance at a fraction of traditional cost.

On a typical day, weather.com, the Web site for The Weather Channel in Atlanta, serves up between 15 million and 20 million page views. But in September 2004, when back-to-back hurricanes ransacked Florida, the peak traffic on one day more than tripled: over 70 million page views by more than 7 million unique visitors. Read the full success story now.

More Resources