Securing the Online User Experience: Building User Confidence and Stopping Fraud

January 28, 2008 —

Which is harder ... stopping the rapid rise of fraud or re-assuring users who have gotten the message that they aren't safe online? Banks struggle with it, e-tailers struggle with it, and every business that has to deliver services to its customers or community struggles with it. This Aberdeen research reports on what Best-in-Class companies are doing to protect their customers and themselves as well as to establish and keep the trust necessary for online transactions.

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Aberdeen Group