Norton 2009 Update is locking up Computers!

by Customers have been calling reporting locked PCs after recent update
2 comments | 30I like it!
Tags: Norton, Norton IS 2009, pc crash, pc freeze, Symantec, update
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October 12, 2008, 01:00 PM —  http://mice.org/blog/symantec-norton-internet-security-2009-update-locks-up-pc/ — 

Started getting phone calls about locked and frozen PCs after installing the newest update to Norton's 2009 Internet Security.

Symantec has nothing posted on it yet. So, I've posted a temporary workaround to get you into your computer if you're frozen.

» posted by dmahler

I like it!
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Why don't I see the work around??

I had this problem with my own computer last year, and now my father in law's computer is all locked up and we can't get it to do a thing, and I have no idea how to fix this. I tried talking with the tech from Symantec, however, all he did was give me a removal tool, but the system is locked up and there is no way to excecute the tool to begin with. What can I do?
by Trish (not verified) on 10/12/08 at 5:00 pm | reply

Complete system failure due to Norton 2009 Update

I too have had this problem. It promted me to download the updated version. Deleted the older version off my pc and installed the newer version.
Right from the restart I began to have major problems with software and internet.
With-in days the system completely crashed not allowing me to even start up windows or do a recovery.
Norton will be deleted and never used again.
by Anonymous (not verified) on 10/19/08 at 6:32 pm | reply
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